How to Check a Double Glazing Guarantee is Valid.
3 Sep 2018
As a glazing installer, not only must you provide a double glazing guarantee to all customers, the guarantee itself must also be valid.
Offering a Double-Glazing Guarantee.
Offering a double glazing guarantee used to be considered ‘best practice’ but as of 2014 it became mandatory that those within a competent person scheme (CPS) provide an insurance backed guarantee with every installation or home improvement project. As a tradesman or installation company, not only must you provide a guarantee to all customers, the guarantee itself must also be valid. So, how do you ensure the guarantee you’re offering is valid?Having a Valid Double Glazing Guarantee.
In the fenestration industry, the guarantee you offer should look to meet a certain number of requirements:- Recognised by a reputable CPS
- Covered for up to 10 years – it’s important you offer a guarantee that lasts for at least a 10-year period as this is the standard length for a home improvement guarantee. By offering a guarantee of this length, you’re letting your customers know they can trust your company to support them which improves consumer confidence.
- Backed by an authorised insurer – if your company uses a well-known insurance provider then the established name can help boost consumer confidence.
What Makes it Insurance Backed?
You now know how to have your guarantee considered as valid but why do you need to make it insurance backed? An insurance backed guarantee benefits both you and your customers. It ensures customers that, in the unlikely event of your company ceasing to trade, they’re covered in case any issues arise with your installation work. The guarantee is protected and will be carried out if your company ceases to trade for the following reasons:- Liquidation.
- Receivership.
- Bankruptcy.
- State retirement or death of the CEO/owner/principal.