Here's everything you need to know as both a consumer and trader when it comes to the unfair terms segment of the Consumer Rights Act 2015.
28 Jan 2019
Consumer protection breaches can be rife, with huge companies such as Facebook and British Airways being affected by threats to their customer's details.
9 Jan 2019
Understand your rights to improve your shopping experience and understand your legal standing when it comes to dealing with complaints, refunds & repairs.
21 Nov 2018
A guarantee and warranty within the building industry revolve around similar facets – reassurance for customers. Join the CPA today to help your customers.
8 Oct 2018
As a glazing installer, not only must you provide a double glazing guarantee to all customers, the guarantee itself must also be valid.
3 Sep 2018
Alternative dispute resolution (ADR) is an important service that can provide several important benefits to builders and installers, such as cost reductions
27 Jul 2018
With bogus builders ripping off the UK public via online trade websites, fears of using them will likely increase. Rated tradesmen stand out amongst these.
6 Jun 2018
With over 20 years' experience and a number of exceptional services offered to its members, the CPA is an extremely valuable association of tradesmen.
23 May 2018
Building without proper protection comes with a range of potential issues. Here at the CPA, we've examined the risks of not having builder's insurance.
6 Apr 2018
Homeowners are turning down building work due to fear of 'rogue builders', meaning now couldn't be a better time to join an association of tradesmen.
13 Mar 2018
